Returns & Exchanges Policy

Returns & Exchanges

Because our products are made-to-order, it will only qualify for return, replacement or exchange if the item is:

  1. Significantly different from the description or sample was shown to you;
  2. Damaged due to the fault of our factory or the carrier;
  3. Not what you ordered;

If your purchase meets the above criteria, please contact us at: [email protected] to start the complaint process. Please include the following information:

  • Order number
  • Video or photo of the faulty product (if applicable)
  • Photos of the whole product front and back
  • Photo of the Shipping label

Measurements are provided on each product’s description to help you get a more accurate fit. We do not bear responsibility due to NON-RECEIPT or REFUSAL because of the item that does not fit you.

Note: We do not accept returns or exchanges if you change your mind after receiving your order. Once an item has been received in normal condition, it cannot be returned.

How long does a replacement or return take to process?

We review claims within 24 business hours. After determining that your order qualifies for a replacement or exchange, replacement generally takes 7 – 14 business days to arrive.

Ooh Gift Beautiful You Fly Wall Art Decor

Ooh Gift Beautiful You Fly Wall Art Decor

Ooh Gift Beautiful You Fly Wall Art Decor

If you have further inquiries, please contact us via: [email protected]